Responsible for the development and solicitation of sales accounts in the meetings and conventions market with a strong focus on Muskegon’s VanDyk Mortgage Convention Center; develop and enhance the sales cycle through identification of prospects to generation of leads and definites; utilization of the sales CRM (customer relationship management) system, tracing and tracking of all sales accounts/clients; coordinating sales activities and strategies related to individual accounts; working with other external and internal sales and marketing teams to achieve the CVBs sales goals (e.g. bids, presentations, site inspections, trade shows, direct mail, telemarketing programs, etc.); recommend excursions for meetings and convention-related activities and events with assistance from CVB staff; and providing accurate and valid statistical sales information/data for CVB reports.
Required Minimum Entrance Qualifications
Associate degree or 60+ hours of college-level coursework at an accredited college or university is required. Professional development training beyond formal education, professional affiliations with industry associations, and prior CVB sales/service experience is preferred; AND at least three (3) years of demonstrated experiences in sales, and recognition and understanding of the meeting, group and visitor markets (e.g., associations, tour operators, etc.);
Have a valid Michigan driver’s license.
Physical Conditions / Work Location
This position will require inside and outside sales; dexterity in the hands for computer operations; ability to lift at least 50 (fifty) pounds, move exhibit cases, and assemble and disassemble trade show booths.
Travel (airline, car, and/or motor coach) extensively; make oral presentations before groups (e.g., client groups) on behalf of the CVB (note: usually in competition with other groups making similar presentations at the same time).
The selected candidate must take a post-offer medical examination (including back screen and complete physical) and drug screening test given by a County appointed physician before the first day of employment. An offer of employment is contingent upon the results of the medical examination and drug screening test. Applicants for County employment may be subject to a post-offer criminal background check, depending on the nature and assignment of the position. When such check is conducted, an offer of employment is contingent upon the results of the criminal background check. Appointees must satisfactorily complete a probationary period before the appointment will be considered permanent.
APPLICANT REVIEW PROCEDURE
Any applicant is entitled to a review of any determination or action taken by the County regarding the applicant’s employment application. Inquiries should be directed to the County Human Resources Department.
The purpose of this recruitment is to establish an eligible list from which to fill present and future vacancies in this classification in the County system. For each opening, the Department Head has her/his choice of the candidates who meet the required minimum entrance qualifications. This list remains in effect for three months unless exhausted or extended.
MUSKEGON COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER
MUSKEGON COUNTY HAS ADOPTED A VETERANS PREFERENCE POLICY THAT RECOGNIZES QUALIFYING MILITARY SERVICE