About Us: Join our dynamic team of travel professionals! As a small wholesale tour operator, we pride ourselves on creating exceptional travel experiences while maintaining the personal touch that only a close-knit team can provide.
Position Overview: We're seeking a versatile and detail-oriented Tour Operations Coordinator to join our team. This role combines operational excellence with creative flair, perfect for someone who thrives in a varied, fast-paced environment.
Key Responsibilities:
- Operations & Customer Service:
Create our signature Tour ToolBooks
Upload tours in the BE App
Make and manage tour reservations
Liaise with suppliers, hotels, and transportation providers
Handle final passenger counts and coordinate payments
Ensure seamless execution of tour operations
- Creative & Marketing:
Design eye-catching promotional flyers and marketing materials
- What We're Looking For:
Strong organizational skills with attention to detail
Excellent written and verbal communication abilities
Creative mindset with basic design skills
Strong working knowledge of Microsoft Office programs and AI technology
Customer service experience preferred
Minimum of 3 years of experience in the group travel industry required
Ability to work independently and as part of a small team
Exceptional time management skills with the ability to prioritize multiple tasks simultaneously
What We Offer:
Competitive pay commensurate with experience
Travel opportunities
Professional development in a growing industry
Collaborative, supportive work environment
Flexible working arrangements
25-30 hours per week
Ready to turn your passion for travel into a rewarding career? We'd love to hear from you!
